5 security features in the BBVA App that ensure secure banking

Secure banking starts with the right features. The BBVA App offers a variety of security options to help you better protect your card, account, and important transactions. This includes turning your card on and off, restricting individual card features, secure approval methods, discrete mode and the option of reporting suspected fraud digitally.

If you can't find your card or don't want to use it for a brief period, you can turn it on or off directly in the BBVA App. This way you maintain control and can react quickly without having to permanently block your card right away. This feature is a flexible way for you to manage your card directly via your smartphone and protect yourself from unauthorized access. 

This is especially practical in everyday life or when traveling: You can adjust the status with just a few clicks

Via card management in the BBVA App, you can restrict specific card features. This includes online payments, on-site payments, ATM cash withdrawals and contactless payments. BBVA also offers differentiated settings depending on the feature, such as allowing access in Germany while blocking access abroad.

This is especially helpful if you only want to use your card for specific purposes. This way you reduce the risk and adapt the security features to your everyday life. You confirm changes in the App with a text message code, and can lift restrictions at any time.

With BBVA's approval methods, you can confirm transfers, payments and logins directly via your registered device – quickly and without detours via text message or external channels.

You have two secure options:

• Biometric approval: You confirm transactions with your fingerprint or via face recognition. Your identity is verified directly via your device, so only you can authorize processes.
• Approve with a click: An equally secure alternative without biometrics. Each transaction is confirmed via a device-specific code that is automatically generated in the background.

Both methods are based on the same secure technology and ensure that sharing is only possible from your registered device.

You benefit by being able to retain control at all times, and can directly approve important actions yourself. This includes confirming transfers, authorizing logins, or managing your limits.

Setting up your secure device can be done directly in the App and takes just a few minutes.

Not all banking information is meant for prying eyes. For this reason, BBVA offers discrete mode in the App. It automatically hides balances and transactions when someone is looking at the display. The App uses AI via the front camera to detect the glances of strangers, and in this way protects sensitive data, especially in public.

It's also convenient that you have three options available: Normal, Private and Smart. This allows you to decide whether your data should always be visible, always hidden, or only automatically hidden when the App detects that other eyes are looking at your screen. This is especially useful if you frequently use your banking while on the go, in the office, or on public transport.

If a transaction seems suspicious to you, you can report the case directly in the BBVA App. To do this, go to Menu > Security and Data protection > Fraud, and select the relevant transaction and describe what happened. BBVA will then inform you about the next steps.

Additionally, a 24/7 monitoring team helps you protect your transactions. You can also track the progress of your case via My messages, or contact Customer Service. This way you can react quickly in an emergency and report a fraud case digitally.

In addition to the App's features, we also recommend basic measures to increase security. These include using strong passwords, never sharing login credentials, and changing your password regularly.

It is also helpful to look at the last login in the App or in online banking. This way you can more quickly recognize if a login attempt seems suspicious. In addition, if you are inactive for a long period of time, your session will automatically end to protect your data.

The BBVA App combines protection and ease of use: You control how and when you intervene, and have the necessary control at all times without it complicating your banking. This way, security becomes an integral part of your everyday life, not an additional step.