BBVA Customer Service

The BBVA hotline is there to answer any queries you might have and to quickly, conveniently and easily carry out transactions, whenever and wherever you want.

• Firstly, you will be asked to identify yourself with your mobile phone number and two random characters of your password.
• Next, you will be asked about the reason for your call.
• We will then ask you again to provide two random characters of your password.
• In some cases, you might also need to provide us with the verification code that we send to your mobile phone.

You can close your BBVA account free-of-charge by calling the BBVA hotline on +49 69 58 996 454. 

• Contact us within Germany and from abroad.
  
• Available 24 hours a day, every day of the year. 
• The cost of the call depends on your tariff.

In the app: You can change the language of your BBVA app in the device settings.

On the website: bbva.de is available in German and English.

• View your account balance and account movements.
• Make free transfers and bank transfers, as well as requesting and settling payments.
• Check your account balance, transactions, and other activities, and report possible fraud cases.
• Get information about bank branches.
• Top up your smartphone credit.

You can contact the BBVA hotline by calling +49 69 58 996 454.

• Contact us within Germany and from abroad.
  
• Available 24 hours a day, every day of the year.
  
• The cost of the call depends on your tariff.

Use the search function on the right side of the screen to find answers to your questions. If you cannot find what you are looking for there, you can call the BBVA hotline on +49 69 58 996 454 call.

• Contact us within Germany and from abroad.
• Available 24 hours a day, every day of the year.
• The cost of the call depends on your tariff.