There can be lots of reasons that you might want to terminate an account – you might want to switch to another bank that better suits your needs, or your financial situation might have changed. No matter why you want to close your account, It is important to understand the process in order to make sure you don't experience any problems.
What you need to consider before terminating your account
Before you cancel your account, you should check the following points:
- Check your terms and conditions: Look at the documents you received when you opened your account. They include important information about cancellation periods and terms.
- Ongoing transactions: Check whether any payments are still due or are scheduled to be debited, such as standing orders, direct debits, or salary payments.
- Account balance: Make sure that your account is not overdrawn.
Example: Terminating your BBVA account
It is really easy to close an account with BBVA. Just call our Customer Service Team at +49 69 58 996 454, available in Germany and abroad, 24 hours a day, every day. You can reach our German-speaking team 24/7 and our English-speaking customer service team is available every day from 7 a.m. to 9 p.m.
Our staff will guide you through the cancellation process step by step.
The call costs depend on your tariff plan.
If you have a flexible fixed-term deposit with BBVA, terminating your current account will automatically result in this being closed earlier than agreed upon.
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